Client Success

See ReachView Service Assurance in Action at Leading Telco's and Transaction Processing Providers

ReachView Technologies' success centers on our customer's success. We have planned and implemented network management and Service Assurance solutions for more than half of the top 100 communications service providers (CSPs) in the United States, including the RBOC, ILEC, CLEC, VoIP, long distance, mobile and wireless, cable, and internet service provider markets. Transaction processing and data management customers include some of the world's largest credit card processing companies and leading Web-based information services companies providing B2C public online portals and B2B private portals. Among the industry leaders we serve are:

Fusion Telecommunications

Fusion Telecommunications is a provider of prepaid wireless, VoIP and other Internet services, and wholesale international long distance to, from, in and between emerging markets in Asia, the Middle East, Africa, the Caribbean and Latin America. ReachView partnered with Fusion to provide a Service Assurance solution that broke through barriers to scalability and efficiency. ReachView automated workflows based on telecom best practices, integrated multiple network management tools, and implemented performance management views that positioned Fusion for aggressive growth in emerging markets and new services.

"ReachView brought thought leadership and best practices, giving us new ways to look at Service Management. We implemented on time and under budget, thanks to ReachView’s planning and integration expertise. We consider ReachView a key strategic partner."

Charlie Whiting
VP of Engineering
Fusion Telecommunications

See ReachView's Service Assurance solution in action at Fusion>>

Choice One Communications

Choice One Communications is an Integrated Communications Provider (ICP) offering a full array of local, long distance, high-speed data (including DSL), web hosting, design and development services to small- and medium-sized companies in the Northeastern and Midwestern United States. ReachView partnered with Choice One to provide a Service Assurnace roadmap that automated critical OSS workflows and capabilities, integrated these solutions with Choice One’s trouble-ticketing system, and provided a roadmap for growth.

TSYS

TSYS delivers advanced technology and enhanced value to many of the world's leading companies, making it possible for hundreds of millions of consumers to use their credit, debit, commercial, private label, prepaid and chip cards safely and securely.

TSYS processes transactions for merchant acquirers and bank card issuers, and provides related data management services including point of sale, reports, statement production, customer care, and risk and debt management. TSYS is leveraging ReachView Technologies’ Service Assurance solution to provide their clients, including some of the world’s largest financial institutions, a dashboard view of critical business services to proactively manage complex, multi-tenant relationships and to resolve problems—before they have an impact on their customers.